What % of your happy patients refer their friends and family?

Asking for online reviews can be daunting and little awkward. But if you have loyal patients that are proud of their new smiles, all you need is a simple solution to encourage the referral.

That’s where we come in. ???? Our a semi-automated Review & Refer© Program provides tools to get more reviews and referrals without adding a ton of extra steps during debonding!

How does the Review & Refer© Program work?

Step 1

Send your happy patient a link to review your practice!

Getting patient referrals begins with first securing a review. The pipeline of patients willing to leave a positive review are the same people we’ll target for referring friends and family.

So ask your patient if they’d like to leave you a review. They’ll obviously say YES because your practice is so amazing!

Step 1

Send your happy patient a link to review your practice!

Getting patient referrals begins with first securing a review. The pipeline of patients willing to leave a positive review are the same people we’ll target for referring friends and family.

So ask your patient if they’d like to leave you a review. They’ll obviously say YES because your practice is so amazing!

Step 2

Your Patient chooses to leave a video, audio or text-based review.

Lots of review tools gather text reviews, but what’s more powerful is having a collection of video reviews to give prospective patients the ability to really paint the picture of their experience working with you.

Your patients can use an in-office tablet, smartphone, or even your check-in computer to complete their review. Or if they’re in a hurry, you can text them a link to use in the comfort of home at their convenience. They can do either a written or video review right from the app!

Step 2

Your Patient chooses to leave a video, audio or text-based review.

Lots of review tools gather text reviews, but what’s more powerful is having a collection of video reviews to give prospective patients the ability to really paint the picture of their experience working with you.

Your patients can use an in-office tablet, smartphone, or even your check-in computer to complete their review. Or if they’re in a hurry, you can text them a link to use in the comfort of home at their convenience. They can do either a written or video review right from the app!

Step 3

They record a video, audio or write a text review.

The app captures all of their comments in one super easy to use interface so they aren’t having to Google you or find you on Facebook to leave their review.

Step 3

They record a video, audio or write a text review.

The app captures all of their comments in one super easy to use interface so they aren’t having to Google you or find you on Facebook to leave their review.

Step 4

Boom. Your review is online!

You choose which platform your patient reviews are forwarded to so when they’re finished a preview appears on the platform of your choice. You can change platforms at any time, so if you’re satisfied with your Google Reviews and want to build up your Facebook reviews, we’ll make that adjustment in your admin dashboard.

Step 4

Boom. Your review is online!

You choose which platform your patient reviews are forwarded to so when they’re finished a preview appears on the platform of your choice. You can change platforms at any time, so if you’re satisfied with your Google Reviews and want to build up your Facebook reviews, we’ll make that adjustment in your admin dashboard.

Next, it’s Time for the Magic – the Referral Request

Once the patient hits “submit” on their review, they’ll be asked if they would share their review and a special offer on social media. This is where the referral magic happens!

After the review is posted, a confirmation link is sent.

The confirmation page displays an offer the patient can share with friends and family on Facebook.

The patient can add some copy to accompany the offer or simply post.

And now your offer appears for before hundreds of people and potential new patients!

All a friend or family member has to do is click on the link to redeem the offer and schedule their consult.

Woohooo!! See what happened? The process starts ALL OVER AGAIN with every thrilled patient that walks out your door. 

The patient’s friends and followers respond to your special offer, rapidly filling your list with qualified and warm referred patients!

Added Bonus

Our robust system also collects referral data, which makes it super easy to find out who is sending the *most referrals*. You’ll wanna send those loyal patients a special thank you!

Getting Started is a Simple 3-Step Process

Onboarding & Discovery

Our first task is to understand your referral baseline. What number are we aiming to improve upon? What have you tried in the past that has/has not worked? Who is on our initial “recently debonded prospect list”?

Depending on your availability, these 2-3 discovery calls will take place over a 1-2 week period.

App Setup

Don’t let this alarm you, but there is a bit of technology involved in getting Review & Refer set up. Luckily, it doesn’t require any special integrations with your PMS. It’s an hour max phone call to add your Google and Facebook logins to the app and you’re all set!

Offer Setup & Launch

To encourage patients to refer your practice to friends and family requires you make it DEAD SIMPLE to do. To achieve this, our system gives patients the option to share a special offer (that you define) with friends and family on Facebook. In this final phase of setup we’ll help you define that irresistable offer they’ll look forward to sharing!

Without raising a finger, you can have high-quality reviews auto-magically✨ populating your website. As your patients leave their reviews, they are prompted to post their reviews on social media for their friends and family to see – referral marketing at its simplest!

The orthodontic industry is changing.

Referral volume is shifting as dentists begin to take on Invisalign patients internally, and consumers considering online teeth straightening solutions further segment the market.

I think we can all agree it’s time to meet the competition on the marketing playground they’re dominating, up our game and make it a fair fight.

It’s time to take your business back.

Founder, Thrilling Results, Inc.

Pricing and Plans that Hit your ROI & Referral Goals

Choose our Basic Plan to inexpensively hit the ground running with a review and referral system that will turn your happy patients into a sales team for your office. Or, if you’d like to increase referral percentages even higher, choose our Premium plan where we custom design outreach that will thrill your happy patients into action!

Basic

$150/mo

+ $399 One time setup fee.

Basic includes:

Complete review and referral management app + system

Branded text message and email review invites
Review monitoring, alerts, reporting & reply management
Reviews for Google, Facebook, Yelp, ZocDoc and more
Single or bulk invites

Unlimited users/patients

Reviews widget for your website
Google My Business reviews
Lead tracking and offer management

Premium

$200/patient

+ $2,500 One time setup fee.

Custom includes everything in Basic plus:

Monthly one-on-one social media coaching/strategy calls to optimize conversion rates of your offer(s)

Gifting: Post consultation follow up thank you + goodie bag
Gifting: Post signing of agreement gift basket
Gifting: Debonding thank you care package

*Minimum of 10 debonded patients per month. No contracts, cancel anytime. We guarantee results. If you don’t close at least 1 new referral patient per month we’ll include an additional 2 patients in your plan the next month, at no additional charge.